
I've already wandered over to teamviewer's support page, its a problem with android 9/10, and it appears to be unlikely to ever be fixed(this has been a known bug for over a year according to users on teamviewer's support forums). I log into my tablet via teamviewer on my computer.same exact problem. Ok.I figure I'll toss the app on my device, poke at it, see why I cant remote control his device. it appears he's somehow locked into presentation mode. Small problem.I cant remote control despite him allowing every permission the app has requested. Ok, so a buddy and I both have the same model tablet, and he's having some kind of issue getting the bluetooth to connect to some random accessory(not the problem, just details), so I figure, have him throw on teamviewer quick support for android, I'd remote in via my computer and see whats going on. Pass your ID on to your trusted technician, who is using the TeamViewer full version.Īllows an application to inject user events (keys, touch, trackball) into the event stream and deliver them to ANY window.Īllows to take screen shots and more generally get access to the frame buffer data.Īllows to use SurfaceFlinger's low level features.Ĭom._SUPPORT_PERMISSIONĬom.KNOX_REMOTE_CONTROLĪ_REMOTE_CONTROLĬom._CONTROLĪ_DELETE_PACKAGESĪllows to access information about Wi-Fi networks.Īllows to change Wi-Fi connectivity state.Īllows to to connect to paired bluetooth devices.Īllows to find out the space used by any app.Īllows to open windows using the system alert, shown on top of all other applications.Īllows to read from external storage such as SD card.Īllows to write to external storage such as SD card.Ī_EXTERNAL_STORAGEĪllows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.Īllows to access information about networks.Problem: unable to remote troubleshoot device.

the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3. It has never been easier to troubleshoot devices!Ģ.

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices.
